Intervention within 24 hours
BTB guarantees to intervene within 24 hours from the call, in addition to the amount of time potentially needed to obtain a visa in the case of interventions all around the world.
Our technical support service (problems on construction sites) is operating 24/7, 365 days a year. BTB also provides logistical support to solve problems concerning work visas, safety on the construction sites and business trips.
Guaranteed local content
We guarantee local content in most of the world's countries, both for what concerns work and invoicing.
Not only after-sales
Our service is not limited to after-sales assistance. We at BTB provide an all-encompassing service on installations, even if they do not include our system.
Our all-encompassing service is targeted to all types of Oil & Gas installations, regardless of whether our system is used.Our technical team is made of experts taking care of design, installation, start up and ordinary management of installations.
Our team of service engineers includes process FSE (Field Service Engineer), instrumentation FSE who are able to calibrate machines of any brand and instrument, control FSE with skills and know-how of the main PLC and DCS systems (Siemens, Rockwell, GE, Mark, Emerson Yokogawa, Honeywell, HIMA) and electrical FSE, as well as a team dedicated to safety loops, certified SIL3 by TUV.
ERECTION, INSTALLATION PRECOMMISSIONING-COMMISSIONING-START UP
Within this first step of construction, the BTB team of fully competent field service engineers (FSE) autonomously follows every step of design, installation and start up of installations.
Each project, each installation has its own specific needs; that's why BTB provides flexible maintenance contracts that fully cover all our client's needs, wherever they are in the world and according to their installation type.
START UP OF STEAM AND GAS TURBINES - START UP OF CENTRIFRUGAL AND RECIPROCATING COMPRESSORS
The highlight of our service is our know-how on rotating machines of any kind and their start up: gas turbines (Dresser, Alstom, Siemens, etc.), steam turbines (Elliot, Siemens, etc.), hydraulic turbines of any kinds.